What we do

itim provides software, solutions and services to help retailers improve financial and operational performance. We recognise that retail is at an inflection point. So, we’ve made it our mission to help clients design and implement new business models that support effective transition to the digital, multi-channel world of modern retailing and combat the pressures on profitability.

65+ customers
in 10 countries

and growing internationally


of retail pedigree

Offices in
4 locations

London, Hull, Plymouth, Portugal


for Tier 1/2/3 retailers


of sale

Team of

retail, technology and business experts

Our Retail Suite includes four operational and optimisation solutions:

TRS central

Core retail operational platform built for the cloud with rich functionality, low cost of ownership and a modular suite of applications.

chameleon 360

Advanced multi-channel sales platform, combining ePOS, mobile, assisted selling, advanced clienteling, e-commerce and wholesale.


Powerful operational platform for managing and optimising price, stock, promotions and markdowns through the product lifecycle.


Market-leading solution for invoice matching, supplier billing, EDI and e-invoicing.

We can deliver stand-alone applications that work with existing IT investments or a modern, flexible and lower cost alternative to the retail ERP system. Smart solutions, proven at adding retail value.

Chameleon 360 mobile POS

What you can expect when dealing with itim

We are passionate about our products and about helping clients achieve successful business outcomes. When you're working with us, you can expect the following:

  • We will listen to the needs of your business
  • Access to people with a genuine and in-depth understanding of retail
  • Integrity in what we say and what we deliver
  • Exceptional value
  • People who thrive on even the most challenging projects and complex issues
  • A partner that strives to deliver the best ROI for your project
>> Hear what our customers have to say about working with us.


Why choose itim

Retail expertise

Retail expertise

Our people have extensive retail experience.

Proven ROI

Proven ROI

We strive to deliver the best ROI for all clients and consistently achieve strong results.



We deliver tailored solutions, designed to flex and grow with your business.

True partnership

True partnership

We have an established culture of long-term customer partnership.

Lowest cost of ownership

Lowest cost of ownership

Our on-demand, SaaS-based products significantly reduce your IT operating costs.

Fast deployment

Fast deployment

Our software is quick to deploy and we have a strong track record of successful implementations.

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