Our powerful omni-channel store solution.

The first true omni-channel store solution fully integrated with ecommerce, providing market leading sales and customer service capabilities.

Empowering store staff to increase digital customer engagement.

The digitally powered store.

The power to engage.

We are rolling out an expanded Chameleon 360–one of the most powerful omni-channel store solutions. Chameleon 360 is one of the first omni-channel store-centric solutions that combines full omni-channel capabilities at POS, with in-store mobile apps, consumer apps and eCommerce platforms.

Engage more with customers

Delight them with superior service

Inspire them with new ideas and suggestions

Full functionally rich online and offline EPoS system. Functions as a traditional register or kiosk.

Sell360°

Check out customers from anywhere on the shop floor and quickly adapt to changing store conditions to perform anything from queue busting to providing a “personal shopper” experience.

EPoS

Customer Details
Product detail
Ordering

Assisted Selling

Stock enquiry
Customer profile
Pay at till

Ordering

Home delivery
Click & collect
Direct from supplier

Promotions

Vouchers
Loyalty
Gift Cards

Receipts

Printed
Email

Product360°

Ensure your staff always have the right information at their fingertips to delight customers.

And empower them to become product experts and stylists.

Full product catalogue

(including web content)

Real-time
inventory

(across your
whole estate)

Cross-sell suggestions

(complimentary products)

Curated
content

(personalised
range)

Customer360°

Take clienteling to a new level with instant access to all customer data – a “virtual black book”

Single view of customer

Order history
Preferences
Wish lists
Loyalty programme

Service Enabled

Website
Mobile App
3rd Party Systems

Capture
product
feedback
Preferences
and notes

Additional features with our customer VIP app:

Event
invitations
Curated
ranges
Appointments/ Personal shopper Customer
chat

Fulfill360°

Exceptional customer service is just a click away with full order management capabilities.

Store
Picking
Customer
Service
Returns
management
30 minute
Click & Collect
Despatch
From store

Stock360°

Staff can switch easily to more operational tasks, all from the same device.

Orders can be managed efficiently from picking to transfers, regardless of channel.

Transferring
and receiving
Stock
reporting
Stock counting
and adjustments

Report360°

Real-time trading information and KPIs keep everyone up to date on performance and ensure the whole team can collaborate efficiently.

Real-time
reporting

Company KPIs
Area KPIs
Store KPIs
Individual KPIs

Internal
communications

Why Chameleon360?

The key benefits.

For Retail Operations

Drive more sales, increase
efficiency, minimise queues.

Transform the in-store
experience.

Empower staff to sell and
deliver exceptional service.

Streamline store operations.

Standardise processes/
training.

For Store Managers

Check out customers from
anywhere in the store.

Mobilise staff quickly
between tasks without having
to change device or leave the
shop floor.

See real-time reporting on
store performance and
individual KPIs.

Conduct local promotions.

For Store Associates

Access information instantly
to meet customers’ needs
and provide great service.

Be empowered to engage
more closely with customers

Have the tools to provide
value-added advice (become
experts and stylists).

For Merchandisers

Channel expertise directly to
the shop floor with curated
content.

Capture detailed feedback on
customer preferences.

React faster to customer
wants/trends.

For Marketing

Create a differentiated in-
store experience.

Increase customer
engagement – both in-store
and online.

Improve promotional offers
with more detailed client
preferences.

Enable locally targeted
marketing campaigns.

Considering a new POS system or need to extend your selling capabilities with Click & Collect and deliver from store using mobile devices?

Contact us for a complimentary consultation.

Let us show you what we can do.

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