The first true omni-channel store solution fully integrated with e-commerce, providing market leading sales and customer service capabilities.
Empowering store staff to increase digital customer engagement.
The digitally powered store.
The power to engage.
We are rolling out an expanded Chameleon 360–one of the most powerful omni-channel store solutions. Chameleon 360 is one of the first omni-channel store-centric solutions that combines full omni-channel capabilities at POS, with in-store mobile apps, consumer apps and eCommerce platforms.
Engage more with customers
Delight them with superior service
Inspire them with new ideas and suggestions
Sell360°
Check out customers from anywhere on the shop floor and quickly adapt to changing store conditions to perform anything from queue busting to providing a “personal shopper” experience.
Check out customers from anywhere on the shop floor and quickly adapt to changing store conditions to perform anything from queue busting to providing a “personal shopper” experience.
EPoS
Customer Details
Product detail
Ordering
Assisted Selling
Stock enquiry
Customer profile
Pay at till
Ordering
Home delivery
Click & collect
Direct from supplier
Promotions
Vouchers
Loyalty
Gift Cards
Receipts
Printed
Email
Full functionally rich online and offline EPoS system. Functions as a traditional register or kiosk.
Product360°
Ensure your staff always have the right information at their fingertips to inform and delight customers.
And empower them to become product experts and stylists.
Full product
catalogue
(including web
content)
Real-time
inventory
(across your whole
estate)
Cross-sell
suggestions
(complimentary products)
Curated content
(personalised
range)
Customer360°
Take clienteling to a new level with instant access to all customer data – a “virtual black book”.
Single view of customer
Order history
Preferences
Wish lists
Loyalty programme
Service Enabled
Website
Mobile App
3rd Party Systems
Capture
product
feedback
Preferences
and notes
Additional features with our customer VIP app:
Event invitations
Curated ranges
Appointments/ Personal shopper
Customer chat
Fulfill360°
Exceptional customer service is just a click away with full order management capabilities.
Store
Picking
Customer
Service
Returns
management
30 minute
Click & Collect
Despatch
From store
Stock360°
Staff can smoothly switch to more operational tasks, all from the same device.
Orders can be managed efficiently from picking to transfers, regardless of channel.
Transferring
and receiving
Stock
reporting
Stock counting and
adjustments
Report360°
Real-time trading information and KPIs keep everyone up to date on performance and ensure the whole team can collaborate efficiently.
Real-time reporting
Company KPIs, Area KPIs
Store KPIs, Individual KPIs
Internal
communications
Why Chameleon360?
The key benefits.
For Retail Operations
Drive more sales, increase
efficiency, minimise queues.
Transform the in-store
experience for customers.
Empower staff to sell and
deliver exceptional service.
Streamline store operations.
Standardise processes/
training.
For Store Managers
Check out customers from
anywhere in the store.
Mobilise staff quickly
between tasks without having
to change device or leave the
shop floor.
See real-time reporting on
store performance and
individual KPIs.
Conduct local promotions.
For Store Associates
Access information instantly
to meet customers’ needs
and provide great service.
Be empowered to engage
more meaningfully with customers
Have the tools to provide
value-added and bespoke advice.
For Merchandisers
Channel expertise directly to
the shop floor with curated
content.
Capture detailed feedback on
customer preferences.
React faster to customer
wants/trends.
For Marketing
Create a differentiated in-store experience.
Increase customer
engagement – both in-store
and online.
Improve promotional offers
with more detailed client
preferences.
Enable locally targeted
marketing campaigns.
Considering a new POS system or need to extend your selling
capabilities
with Click & Collect and deliver from store using mobile devices?
Contact us for a complimentary consultation and let us show you what we can do.
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