Our Story


2024 is our 20th Birthday

We have been on the journey of evolution with our customers

  • In 2008 we noticed The retail industry – ‘our customers’ started to lose market share to pure play online retailers.
  • In 2012 we believed that omni-channel was an opportunity to be grasped.
  • In 2016 we realised customer data and digital engagement through the store network was the potential for a retail revival around a unified customer centric business model.
  • We have spent 20 years building our platform based around the idea of unifying retail.
  • We have 80 customers.
  • We employ over 170 people and work with many partners who collectively have another 130 people working with us.
  • Our solutions are built by retailers for retailers.

Why people work with us

80 happy clients We operate in 11 countries and are
growing internationally
Focused on your revenue
and profit
Subscription based
Team of ex-retailers By implementing our own software
we ensure it’s used to full potential
Flexibility We deliver modular solutions that
we are happy to tailor to your
Fast deployment Cloud native
True partnership Out of the box capability that is
rapidly implemented at a low cost

What can you expect when dealing with itim?

We are passionate about our products and about helping clients achieve successful business outcomes. When you're working with us, you can expect the following:

  • We will listen to the needs of your business.
  • Access to people with a genuine and in-depth understanding of retail.
  • Integrity in what we say and what we deliver.
  • Exceptional value.
  • People who thrive on even the most challenging projects and complex issues.
  • A partner that strives to deliver the best ROI for your project.

Contact us for a complimentary consultation and let us show you what we can do.

Get in touch

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