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itim insights

Strategic insights for profitable, omni-channel retailing.


Without real-time stock you are probably losing sales Without real-time stock you are probably losing sales
Ali Athar | 12.04.2018

So many retailers still do not have real-time stock. In today’s technological environment there is no excuse for this.

Stock optimisation better than the traditional ERP vendors Stock optimisation better than the traditional ERP vendors
Ali Athar | 24.01.2018

With 85% of sales still going through our shops, managing stock in shops remains critical. But we decided to change the paradigm and create an advanced system that ERP vendors can't match.

Is there a need to increase productivity in retail? Is there a need to increase productivity in retail?
Ali Athar | 04.01.2018

Retail profitability has been declining as a percentage of revenue. So what can we do to fundamentally increase productivity in UK retail? We look at three key areas of focus.

The return of clienteling The return of clienteling
Ali Athar | 10.10.2017

Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?

Imagine a world where price, promotions and stock can be optimised with minimum human intervention Imagine a world where price, promotions and stock can be optimised with minimum human intervention
Ali Athar | 04.10.2017

Imagine a software robot, which could track and forecast sales for each product at each location every week, or even daily.

The necessity of differential pricing The necessity of differential pricing
Ali Athar | 14.09.2017

It is becoming increasingly difficult to justify identical pricing all over the country. Post-Brexit, we will have to see an increase of differential pricing if we’re to keep up.

Digital retailing - what does it actually mean? Digital retailing - what does it actually mean?
Ali Athar | 12.09.2017

Since the invention of the bar code, we have been turning retailing into a transaction. To us, digital retailing is all about bringing a conversation back into retailing.

Making the most of Click & Collect and home delivery Making the most of Click & Collect and home delivery
Ali Athar | 26.07.2017

Almost all retailers are now offering Click & Collect, but they are not all offering the same service. Differentiated offerings like 30-Minute Click & Collect take service to a new level.

Price - the final frontier? Price - the final frontier?
Ali Athar | 10.07.2017

Retailing has traditionally focused on right product, right place, right time. We diligently manage costs but, amid this professionalism, one variable has been ignored: pricing.

Most systems that retailers have are dumb! Most systems that retailers have are dumb!
Ali Athar | 01.03.2017

Retailers have invested millions in systems, most of which are focussed on operational support. If they moved to intelligent systems they could further transform their business.

Is differential and dynamic pricing here to stay? Is differential and dynamic pricing here to stay?
Ali Athar | 05.12.2016

Retailers are actively doing differential markdowns across their store base. Now the talk is all about dynamic pricing.

The future role of stores The future role of stores
Ali Athar | 01.12.2016

If predictions about excess retail store capacity are correct, the retail landscape will look very different in five years. What does this mean for stores?

Raise the performance of the traders who work for you Raise the performance of the traders who work for you
Ali Athar | 14.11.2016

You have hundreds of traders working for you, making hundreds of decisions every week that can make or break trading performance. How can you guarantee performance?

Competitor Pricing – What is the answer? Competitor Pricing – What is the answer?
Ali Athar | 10.10.2016

How should retailers react to the competitor pricing challenge? What options are open to traders who have to deal with competitive pricing on a day-to-day basis?

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