Built-in PIM

This gives you one place to maintain the whole product catalogue in all its richness. Providing a view of product information across both e-commerce and stores and mobiles.

We can handle Fashion, General Merchandise and Food. All product Types, with complex multi-variant product structures including sophisticated packs handling.

Pricing and Promotions

One of the most sophisticated pricing and promotions engine designed for cross channel pricing and promotions. All the promotion types you can dream of. Discounts managed in stores, and customer specific pricing. Multiple price lists, cross currency.

Marketing Engine – built-in

This allows the management of cross-channel vouchering, promotions, gift card sales and use, and an integrated loyalty system. No need for separate applications.

Enterprise Order Management

Most retailers have been investing in independent Customer Order Management systems. Our ERP is centred around our enterprise customer order management.

One of the most sophisticated rules engine in support of Order Routing, that allow retailers to offer different service levels and pricing to support manage order delivery across multiple locations. Allowing for ‘split’ order routing, and optimisation based on stock or customer priority.

Allowing for product substitution in store, pre-order sales, drop-ship from suppliers. Everything a true omni-channel retailer needs.

Single Rich Customer database

Of course in omni-channel you need a single view of customers. In our suite – we value second after order management a single customer database. With all customer preferences, full order history, both in store and online, proper customer segmentation. Standard customer KPIs – Anything you might need to support customer analytics.

Buying and Merchandising

No retail system is complete without Buying and Merchandising. This includes

• .Rich and Sophisticated Supplier Setup
• .Extensive Purchase Ordering Capability
• .Ranging and Grading capability for Stores
• .Allocation and Replenishment (using sophisticated forecasting)
• .Supplier returns management
• .Supplier retros and overrider management

Everything you would need to run a Retail business dealing with suppliers.

Real Time Stock Management

Being able to see your stock at sku or pack level in real-time across all locations is critical to omni-channel retailing
Our advance stock management system includes all the functions necessary for a retailer to manage stock.

• .Stock Statuses and Stock Movement tracking
• .Weighted Average Cost calculations
• .Stock transfer management
• .Manual and Auto Receipting
• .Stock Counting
• .Dealing with with failed picks and discrepancies
• .Full sales and stock and margin accounting and reconciliation
• .Full support for hand-held devices

Wholesale

For retailers who sell through other channels and concessions or have franchisees, support for wholesale orders and order tracking and fulfilment. Including creating back to back POs.

Warehousing

Support for basic warehouse operations.
Picking, Goods Receipting, Handling Warehouse locations, Bin-to-bin transfers, despatch handling. In addition we support interfaces for most of the major specialist warehousing systems.