The VIP app.

The next-generation of digital loyalty.

The VIP app is designed to create a link between customers and a personal shopper in store. It allows the personal shopper to offer custom service to each customer, such as catalogue curation, appointments and events. You can think of it as an extension of a loyalty programme.

10% of your customers make up 40% of your revenue and 60% of your profit. Getting these VIP customers to shop once more per year doubles your profits!

Invite your VIP customers to have a branded app where they can interact with your brand, receive curated ranges and engage with your store teams at their convenience.

Personal Shopper.

Offer your best customers a personal shopper and concierge service to provide a highly personalised experience both in and out of the store.

  • Chat directly with your personal shopper
    • .Ask questions
    • .Send pictures
    • .Check availability
  • Book appointments
  • Receive invitations to exclusive events
Connect with your customers

curated ranges &
personalised content .

Compile and send curated ranges and personalised content to increase engagement, drive store visits and incremental sales.

  • .Receive personalised content
  • .Respond by ‘swooshing’ likes/dislikes
  • .‘Likes’ automatically build wish lists for future reference
  • .Connect with local store to try items or place order
Drive footfall through recommendations

Gifting.

Offer curated ranges for specific gifting purposes, delivered directly to the customer’s app..

  • .Enter gift scenario details
  • .Receive collection of suggested products
  • .Respond by ‘swooshing’ likes/dislikes
  • .Connect with local store to view items or place order
Save occasions for annual repeat

The key benefits.

Ensure your stores stay relevant in the digital age
Empower your store teams to sell more
Inspire customers with personalised service
Create personal shopping experiences
Build true loyalty through engagement

Find out more about how The VIP app can help you to extend the customer relationship beyond the store

Contact us for a complimentary consultation.
Let us show you what we can do.


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