Chameleon 360 – mobile ePOS and multi-channel sales platform

Chameleon 360

Our powerful omni-channel
store solution

The first true omni-channel store solution fully integrated with e-commerce, providing market leading sales and customer service capabilities.

Empowering store staff to increase digital customer engagement.

The digitally powered store.

The power to engage.

We are rolling out an expanded Chameleon 360–one of the most powerful omni-channel store solutions. Chameleon 360 is one of the first omni-channel store-centric solutions that combines full omni-channel capabilities at POS, with in-store mobile apps, consumer apps and eCommerce platforms.

Engage more with customers

Delight them with superior service

Inspire them with new ideas and suggestions

Sell360°

Check out customers from anywhere on the shop floor and quickly adapt to changing store conditions to perform anything from queue busting to providing a “personal shopper” experience.


EPoS Customer Details Product detail Ordering	Assisted Selling Stock enquiry Customer profile Pay at till	Ordering Home delivery Click & collect Direct from supplier	Promotions Vouchers Loyalty Gift Cards	Receipts Printed Email

Full functionally rich online and offline EPoS system. Functions as a traditional register or kiosk.

Product360°

Ensure your staff always have the right information at their fingertips to inform and delight customers.

And empower them to become product experts and stylists.


Full product catalogue (including web content)	Real-time inventory (across your whole estate)	Cross-sell suggestions (complimentary products)	Curated content (personalised range)

	Customer360°
	Take clienteling to a new level with instant access to all customer data – a “virtual black book”.


Single view of customer Order history Preferences Wish lists Loyalty programme	Service Enabled Website Mobile App 3rd Party Systems	Capture product feedback	Preferences and notes

Additional features with our customer VIP app:

Event invitations

Curated ranges

Appointments/ Personal shopper

Customer chat

	Fulfill360°
	Exceptional customer service is just a click away with full order management capabilities.


Store Picking	Customer Service	Returns management	30 minute Click & Collect	Despatch From store

Stock360°

Staff can smoothly switch to more operational tasks, all from the same device.

Orders can be managed efficiently from picking to transfers, regardless of channel.


Transferring and receiving	Stock reporting	Stock counting and adjustments

	Report360°
	Real-time trading information and KPIs keep everyone up to date on performance and ensure the whole team can collaborate efficiently.


	Real-time reporting Company KPIs, Area KPIs Store KPIs, Individual KPIs	Internal communications

Why Chameleon360?

The key benefits.

For Retail Operations

Drive more sales, increase
efficiency, minimise queues.

Transform the in-store
experience for customers.

Empower staff to sell and
deliver exceptional service.

Streamline store operations.

Standardise processes/
training.

For Store Managers

Check out customers from
anywhere in the store.

Mobilise staff quickly
between tasks without having
to change device or leave the
shop floor.

See real-time reporting on
store performance and
individual KPIs.

Conduct local promotions.

For Store Associates

Access information instantly
to meet customers’ needs
and provide great service.

Be empowered to engage
more meaningfully with customers

Have the tools to provide
value-added and bespoke advice.

For Merchandisers

Channel expertise directly to
the shop floor with curated
content.

Capture detailed feedback on
customer preferences.

React faster to customer
wants/trends.

For Marketing

Create a differentiated in-store experience.

Increase customer
engagement – both in-store
and online.

Improve promotional offers
with more detailed client
preferences.

Enable locally targeted
marketing campaigns.

Considering a new POS system or need to extend your selling capabilities
with Click & Collect and deliver from store using mobile devices?

Contact us for a complimentary consultation and let us show you what we can do.

Get in touch

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