With customers migrating online, retailers need to give them more reasons to come back into stores and provide a more personalised service when they do.
We believe the answer is digital clienteling. This means engaging customers outside of the store via digital, knowing what they have bought, delighting them with new ideas and inspiring them with “personal shopper” style service.
Itim has developed a fully integrated consumer app that allows your customers to engage more closely with your brand, receive curated content and have digital conversations with store associates.
Could your stores benefit from digital clienteling?
Contact us for a complimentary consultation. Let us show you what you can do.