Transform the in-store experience
Attracting customers into stores is increasingly about the in-store experience. At itim we are helping retailers transform their stores beyond points of sales into digitally-powered points of service, personalisation and differentiation.
With our multi-channel sales platform and in-store tablet solutions, we help retailers to address key challenges in their stores such as:
Modular approach
Many retailers are just starting their journey into mobile in-store technology. At itim we have been pioneering tablet technology for several years and enabling the digital evolution of the in-store experience for numerous clients.
Whatever stage your company is at, our modular suite of in-store solutions is designed to be easily tailored to your immediate needs.
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Advanced ePOS and Mobile POSCheck out customers from anywhere on the shop floor and quickly adapt to changing store conditions with itim POS. Running on fixed point tills or mobile tablets, it provides a 360-degree view of product, stock and customer information. With integrated customer ordering, advanced promotions, and loyalty management, we believe it is the most advanced solution on the market today. |
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Assisted selling/Clienteling using tabletsUse tablets in store to proactively engage with customers and create a personal shopper experience. With endless aisle, customer ordering and digital clienteling capabilities at their fingertips, sales staff are empowered to deliver superior service, provide tailored advice and proactively sell. |
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Single view of customerBenefit from a central repository of all customer information including profile information, preferences, wish lists, reviews, order history, contact history and more. This information can be made instantly available to all customer touch-points including POS, tablets, browser, website and third-party applications. |
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Single view of stockAccess a real-time view of stock across your whole estate and your supply chain, including items available for drop-ship from suppliers. |
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Store order fulfilmentMake more effective use of store stock by opening it up to sale via other channels. In combination with Enterprise Order Management, our Store Order Fulfilment app enables store staff to efficiently process orders including pick/pack/dispatch, order collection and returns management. |
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Mobile store operationsGive staff the tools they need to efficiently merchandise the store and manage stock – without logging in and out of different handhelds or passing paper lists! With the same mobile devices used to service customers, store staff can easy switch to more operational tasks such as receipting, ticketing, labelling and stock adjustments. |
Flexible, modular approach Cloud-based and available as a service Rich functionality Low cost of ownership Integration with other systems Fast deploymentContact us for a complimentary consultation. Let us show you what we can do.
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