Probably The World's Best Omni-Channel
Retailing Platform

Increase sales dramatically whilst reducing costs
We expect you to double your profits
We invest in your business to enable you to migrate, reducing your risk and cost

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PLATFORM OVERVIEW

Single Sales Platform

Single Sales Platform
  • One Sales Application – All Channels
  • Website Toggling Between Local and Global Stock

Single View of Customer

Single View of Customer
  • Cross Channel CRM
  • Proactive Marketing and Range Curation for VIP, Regular and Casual Customers

Cross Channel Promotions

Cross Channel Promotions
  • Sophisticated Promotions
  • Loyalty
  • Gift Cards

Single View of Stock

Single View of Stock
  • Single View of Product
  • Single Real Time View of Stock

Optimised Order Routing

Optimised Order Routing
  • Optimised Fulfilment
  • Rapid Delivery
  • 30 Minute Click and Collect

Last Mile Delivery

Last Mile Delivery
  • Fleet Management
  • Local Courier Integration
  • Order Tracking

Price Optimisation

Price Optimisation
  • Price Architecture
  • Competitor Pricing
  • Cash Margin Optimisation
  • Markdown Optimisation

Stock Optimisation

Stock Optimisation
  • Stock Optimisation
  • Range Optimisation
  • Allocation and Replenishment
  • Forecasting

Supplier Integration

Supplier Integration
  • EDI
  • Invoice Matching
  • Retro’s & Overriders
  • Supplier Digital Hub


Base ERP - itim’s Retail Suite

All the above modules sit on top of and are integrated with itim’s base ERP – The Retail Suite

DELIVERY OVERVIEW

What makes us different is how we provide our platform to our customers.

Provided as a 24x7 service
Provided as a 24x7 service
Subscription based
Subscription based
Integration with finance and major WMSs and 3PLs
Integration with finance and
major WMSs and 3PLs
Minimum migration costs – Unique approach
Minimum migration costs –
Unique approach
Minimum risk of project failure
Minimum risk of project failure
Fast/Rapid implementation
Fast/Rapid implementation
Complete platform or individual modules
Complete platform or
individual modules
  • The Entertainer
  • Debenhams
  • John Lewis
  • The Fragrance Shop
  • OFFICE
  • Halfords
  • Sainsburys
  • The Works
  • JC Penny
  • Trago
  • WHSmith Group PLC
  • Seasalt
  • Waitrose
  • Makro
  • Shoon

WHY ITIM?

For over two decades, we have been providing software solutions to retailers that help deliver sustainable profit growth.

65+ happy clients
65+ happy clients

Satisfied customers in 11 countries and growing internationally.

ROI focused
ROI focused

We help build the business case
to calculate ROI potential.

Lowest Cost of Ownership
Lowest cost of ownership

By implementing our own software
we ensure it’s used to full potential.

Flexibility
Flexibility

We deliver modular solutions that we are happy to tailor to your business.

Fast deployment
Fast deployment

Our software can be deployed
rapidly – on premise or SaaS.

True partnership
True partnership

As we’re privately-owned, we can be innovative in how we work with you.

 

LATEST NEWS & RESOURCES

Building the business case for order management
Building the business case for order management

Download our useful guide which summaries the typical business benefits achieved from actual OMS projects.

Jollyes drives customer engagement with itim's loyalty app
Jollyes drives customer engagement with itim's loyalty app

Jollyes triples the number of transactions linked to loyalty after switching to itim's new loyalty platform.

Case study: Sainsbury's
Case study: Sainsbury's

Sainsbury’s automates 90 percent of its invoice matching with itim software

The return of clienteling
The return of clienteling

Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?