Strategic insights for unified retailing

Strategic insights
for unified retailing

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The return of clienteling The return of clienteling
Ali Athar

Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?

Making the most of Click & Collect and home delivery Making the most of Click & Collect and home delivery
Ali Athar

Almost all retailers are now offering Click & Collect, but they are not all offering the same service. Differentiated offerings like 30-Minute Click & Collect take service to a new level.

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