Strategic insights for unified retailing

Strategic insights
for unified retailing

Order Management


Building the business case for an order management system Building the business case for an order management system
Mike Smee

For retailers building the business case for order management, our new guide summarises typical business benefits achieved from actual OMS projects.

Minimising markdowns with enterprise order management Minimising markdowns with enterprise order management
Simon Evetts

Most retailers are struggling to keep markdown budgets down. We believe there is significant opportunity to minimise markdowns with enterprise order management.

Increasing the speed of customer order fulfilment Increasing the speed of customer order fulfilment
Simon Evetts

Same-day delivery and rapid Click & Collect has been talked about for a long time now, but very few retailers have managed to succeed. So what’s holding them back?

Increasing range and competing with the ‘Amazons’ without escalating stock investments Increasing range and competing with the ‘Amazons’ without escalating stock investments
Ali Athar

The ‘Amazons’ continue to increase their range. And because they can combine supplier stock with their own stock, they can do so without a proportionate increase in stock investment.

Making the most of Click & Collect and home delivery Making the most of Click & Collect and home delivery
Ali Athar

Almost all retailers are now offering Click & Collect, but they are not all offering the same service. Differentiated offerings like 30-Minute Click & Collect take service to a new level.

Without real-time stock you are probably losing sales Without real-time stock you are probably losing sales
Ali Athar

So many retailers still do not have real-time stock. In today’s technological environment there is no excuse for this.

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