Strategic insights for unified retailing

Strategic insights for unified retailing

Clienteling

The return of clienteling The return of clienteling
Ali Athar | 29.05.2018

Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?

Digital retailing - what does it actually mean? Digital retailing - what does it actually mean?
Ali Athar | 12.09.2017

Since the invention of the bar code, we have been turning retailing into a transaction. To us, digital retailing is all about bringing a conversation back into retailing.

The future role of stores The future role of stores
Ali Athar | 01.12.2016

If predictions about excess retail store capacity are correct, the retail landscape will look very different in five years. What does this mean for stores?