The return of clientelingClienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?
Digital retailing - what does it actually mean?Since the invention of the bar code, we have been turning retailing into a transaction. To us, digital retailing is all about bringing a conversation back into retailing.
The future role of storesIf predictions about excess retail store capacity are correct, the retail landscape will look very different in five years. What does this mean for stores?
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