Strategic insights for unified retailing

Strategic insights
for unified retailing

Multi-channel


Building the business case for an order management system Building the business case for an order management system
Mike Smee

For retailers building the business case for order management, our new guide summarises typical business benefits achieved from actual OMS projects.

Minimising markdowns with enterprise order management Minimising markdowns with enterprise order management
Simon Evetts

Most retailers are struggling to keep markdown budgets down. We believe there is significant opportunity to minimise markdowns with enterprise order management.

Increasing the speed of customer order fulfilment Increasing the speed of customer order fulfilment
Simon Evetts

Same-day delivery and rapid Click & Collect has been talked about for a long time now, but very few retailers have managed to succeed. So what’s holding them back?

The ‘Unified Retailing’ business model The ‘Unified Retailing’ business model
Ali Athar

We offer a new approach called ‘Unified Retailing’, which we believe can help save traditional retailing from the threat of the "Amazons". But what is "Unified Retailing"?

The return of clienteling The return of clienteling
Ali Athar

Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?

Making the most of Click & Collect and home delivery Making the most of Click & Collect and home delivery
Ali Athar

Almost all retailers are now offering Click & Collect, but they are not all offering the same service. Differentiated offerings like 30-Minute Click & Collect take service to a new level.

Without real-time stock you are probably losing sales Without real-time stock you are probably losing sales
Ali Athar

So many retailers still do not have real-time stock. In today’s technological environment there is no excuse for this.

The future role of stores The future role of stores
Ali Athar

If predictions about excess retail store capacity are correct, the retail landscape will look very different in five years. What does this mean for stores?

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