Strategic insights for unified retailing

Strategic insights
for unified retailing

#clienteling


There is nothing inevitable about store closures There is nothing inevitable about store closures
Ali Athar

We seem to be in a defeatist cycle of store closures, but it is not inevitable. We just need to re-evaluate the retail business model.

The ‘Unified Retailing’ business model The ‘Unified Retailing’ business model
Ali Athar

We offer a new approach called ‘Unified Retailing’, which we believe can help save traditional retailing from the threat of the "Amazons". But what is "Unified Retailing"?

How to drive customer footfall back into stores How to drive customer footfall back into stores
Ali Athar

Stores will only have relevance if retailers can find a way of ‘making human contact count’. The best store managers have long realised this.

The return of clienteling The return of clienteling
Ali Athar

Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling?

Digital retailing - what does it actually mean? Digital retailing - what does it actually mean?
Ali Athar

Since the invention of the bar code, we have been turning retailing into a transaction. To us, digital retailing is all about bringing a conversation back into retailing.

The future role of stores The future role of stores
Ali Athar

If predictions about excess retail store capacity are correct, the retail landscape will look very different in five years. What does this mean for stores?

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